Does the agency employ a nurse, social worker, or other qualified professional to make regular visits to the client’s home?
Yes! If this service is needed, we supply it for an additional fee, of course.
Is there a written plan of care for each client? Are clients and family
members involved in putting it together or reviewing it?
Yes, each client has a written plan of care that multiple people are involved in.
Are services available 24 hours a day, seven days a week? Do you offer respite care?
We offer our services 24/7/365 to anyone in need of them! Respite care is a great living option for a lot of our clients and a bit of temporary relief.
Is there a system in place for resolving client problems or complaints?
Yes. There is a system in place for resolving client problems and/or complaints! Contact us by calling (954) 977-0800 to speak to one of our qualified professionals.
What types of staff can D&I Home Care Services provide?
D&I Home Care Services currently employs the following staff members: LPN, CNA, HHA, and more. Nurses and Social Workers are provided for an additional fee if requested!
Are staff members bonded (insured against theft or loss to a home)
through the agency?
All of our caregivers are insured, bonded, and undergo an extensive criminal background check.
Can a different staff person be requested if I am unhappy with the
worker the agency sent?
Yes, by calling (954) 977-0800 and requesting a change in your care plan.
Is the agency licensed by the state?
Yes! D&I Home Care Services is fully licensed in the state of Florida.
What services does your agency provide?
We currently provide a multitude of services to the South Florida community. These services include companionship care, personal care, respite care, post-operation care, Alzheimer’s care, transportation, light housekeeping, meal preparation & diet planning, errands & shopping, pet care, end of life care, live-in care, which also may include 24-hour care if needed. Our services are available morning, mid-day, as well as evening as requested.
Is your agency certified to be paid by Medicare?
As of right now our agency is private pay only. We do not currently accept Medicare.
How much does the service cost?
Service prices may vary on a case-by-case basis. Please call (954) 977-0800 and speak with one of our qualified care-giving professionals for an absolutely FREE assessment of care costs.
How does the agency bill for costs?
We accept checks as well as all major credit cards.
Does the agency have references or satisfaction reports for
itself and staff?
Browse our testimonials section! References are available upon request as well.